COVID-19 pandemic

Situation update


As at 25th March 2020

COVID-19 Aesir Health Situation Update

Recognising the ongoing and increased uncertainty that coronavirus (COVID-19) is causing around the world, our highest priority is the health and well-being of our patients and employees. Our thoughts go out to anyone affected by the pandemic. Below is an update on business continuity and operations at Aesir Health.

Our support services are considered essential in the current climate and cannot cease. Patient care in the home can significantly alleviate the burden on hospitals and medical practices which further highlights the need for our ongoing support.

Please know that we are vigilantly monitoring the COVID-19 situation around the clock and have precautions in place. 

Office operations – Aesir Health office staff have been set up to work from home as per government recommendations. Not all tasks can be completed from home therefore we will also have a rotation of minimal staff to ensure continuity and prepare items for dispatch. All persons, including non-staff, entering the HQ premises in Cheltenham are required to adhere to existing hygiene standards. Whilst in the office, all staff are to maintain recommended social distance being 1.5m or 4sqm as per government recommendations.

Patients – to qualify for initiation or continuation of our services all patients must answer NO to the following questions:

· Have you or anyone in your household been overseas within the past 14 days?

· Have you or anyone in your household experienced flu-like symptoms within the last 14 days? 

· Have you tested or confirmed positive to COVID-19? 

In-field teams – Aesir Health employees and nurses must adhere to recommended hygiene protocol of hand washing and cleanliness. Aesir Health has issued hand sanitiser, gloves and masks to be used at each nurse’s individual discretion.  

The combination of patient screening and team adherence to recommended hygiene will ensure each nurse and patient remain as safe as possible. 

Many of you may not be aware that we commenced careful monitoring of this situation in late January as the international picture first came into view. We will continue to monitor the situation and will keep everyone up-to-date with information or changes as it comes to hand. 

This will prove to be a very busy time for all as we adapt, however we hope for minimal disruption to patients and their medicine. Special thanks to our team for all efforts.

Thank you and stay safe.